This Privacy Policy explains how Vantix Med LLC (“Vantix Med”, “we”, “us” or “our”) collects, uses and protects information when you visit vantixmed.com or contact us. We are committed to protecting your privacy and the confidentiality of any health information entrusted to us.

Information we collect

• Information you provide: your name, practice name, email address, phone number and any message you send through our contact form or by email.
• Automatically collected information: IP address, browser type, device information, pages visited and time spent on the Website, collected through cookies and analytics tools.
• Client service information: when a practice becomes our client, we may process patient and provider information only as needed to perform billing and credentialing services under a written agreement.

How we use your information

• To respond to your inquiries and provide requested services
• To prepare proposals, audits and service agreements
• To improve our Website and services
• To send service updates or information you have requested
• To comply with legal obligations

Protected health information (HIPAA)

When we handle protected health information (PHI) on behalf of a healthcare provider, we act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We sign a Business Associate Agreement (BAA) with each client and use administrative, technical and physical safeguards to protect PHI. PHI is used only to perform the services described in our agreement. Please do not send PHI through our website contact form.

Sharing of information

We do not sell or rent your personal information. We may share information only with:

• Insurance payers, clearinghouses and government agencies as required to perform billing and credentialing services
• Trusted service providers (such as hosting, email and software vendors) who are bound by confidentiality obligations
• Authorities when required by law or to protect our legal rights

Cookies

We use cookies to understand how visitors use our Website and to improve your experience. You can disable cookies in your browser settings, although some features may not work properly.

Data security

We use reasonable security measures, including encrypted connections, access controls and secure storage, to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, or as required by law and our client agreements.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of marketing messages. To make a request, email us at hellomed@vantixmed.com.

Children’s privacy

Our Website is intended for healthcare providers and businesses. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact us

Vantix Med LLC
106 E Lincolnway Suite 305A, Cheyenne, WY 82001, United States
Email: hellomed@vantixmed.com